Effective Date: December 2024
These Terms and Conditions ("Terms") govern your use of WorkingsNG ("we," "our," or "us") and our platform. By accessing or using our Service, you agree to these Terms. If you do not agree, please do not use the platform.
You must be 18 years or older to use the platform.
You agree to provide accurate information when creating an account and to maintain its confidentiality.
You agree not to:
WorkingsNG acts as a facilitator connecting users and service providers. We are not directly involved in service transactions, nor do we guarantee the quality of services.
Each customer must define Acceptance Criteria before a task begins.
The freelancer agrees to complete the task according to the stated Acceptance Criteria.
Once the freelancer submits the completed work, the customer must evaluate it against the predefined Acceptance Criteria.
If the work meets the Acceptance Criteria, the payment is automatically released to the freelancer.
If the customer disputes the completion of the task, WorkingsNG may review the dispute but does not guarantee refunds or payment reversal.
Payments are processed through third-party vendors for security.
WorkingsNG is not responsible for payment disputes between users.
WorkingsNG deducts a 10% service fee from each completed transaction.
This fee covers platform maintenance, customer support, and secure payment processing.
The fee is displayed on the payment page, Terms of Use, and the Pricing/FAQ page for full transparency.
If a customer rejects a completed task based on the Acceptance Criteria, the freelancer will be notified to address concerns.
If the issue cannot be resolved between the customer and freelancer, WorkingsNG may review the case and make a decision based on the Acceptance Criteria.
WorkingsNG does not guarantee full resolution but will act as a mediator where possible.
Clearly define the Acceptance Criteria before confirming a task.
Evaluate completed work fairly against the agreed-upon Acceptance Criteria.
Communicate concerns promptly and provide honest feedback.
Ensure all work delivered aligns with the Acceptance Criteria set by the customer.
Communicate any issues or clarifications needed before completing the task.
Maintain professionalism and deliver work within agreed timelines.
All users agree that reviews and ratings must be honest and based on genuine experiences.
WorkingsNG reserves the right to remove fraudulent or misleading reviews.
All content on WorkingsNG, including logos, text, and designs, is the property of WorkingsNG or its licensors. You may not use, copy, or modify any content without our consent.
WorkingsNG is not liable for:
We reserve the right to suspend or terminate your account if you:
We may update these Terms from time to time. Continued use of the platform constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Federal Republic of Nigeria, and any disputes will be resolved in courts located in Nigeria.
If you have any questions about these Terms, please contact us at:
Email: workingsng@workingsng.com
Phone: +234 916 862 2593